Test – Prestige Home Care Agency

Competency Evaluation Program Test

Competency Requirement

§ 611.55. Competency requirement. (a) Prior to assigning or referring a direct care worker to provide services to a consumer, the home care agency or home care registry shall ensure that the direct care worker has met all the requirements.

Note: Each answer is worth 3 points, with a perfect score totaling 102. A score of 70% or better (24 correct questions must be answered correctly) is required to pass the evaluation.

1. What does HIPAA stand for? Heath Inspection Portability and Account Act. Heart Insurance Portability and Accountability Act. Heath Insurance Portability and Accountability Act.

2. What is NOT an Authorization Exception? Non-Emergency Care. Vulnerable adult or child abuse reporting. Information requested by law enforcement to avert a serious threat to health or safety.

3. It is important to promote interdependent consumer living as often as possible. True False

4. As an Agency we promote Client Choice. Significant participation in client services. Authoritative influence and a role in decision-making, All of the above

5. Managing medications, which covers obtaining medications and taking them as directed are examples of a BADL, IADL or ADL? BADL IADL ADL

6. House cleaning and home maintenance. This means cleaning kitchens after eating, keeping one’s living space reasonably clean and tidy, and keeping up with home maintenance is not an IADL? True False

7. Elderly safety concerns are the following except: Falls Kitchen fires. Driving None of the above

8. As a Direct Care Worker part of your duties are to assist the client in/with various ADL’s. True False

9. What is the most important method for preventing the spread of infection? Putting lotion on to avoid dry hands. Washing your hands often. Keeping your hands in your pockets.

10. Gloves, gowns, masks, face shields and eye goggles must be worn if the possibility exists that you can come in contact with blood or any bodily fluids. True False

11. When washing your hands why is it important to turn the faucet on with a paper-towel? To keep your hands dry. To clean the faucet handle. To prevent the spread of infections.

12. The following are risk factors for infection except: Good general health. Very young or very old. Stress and fatigue. None of the above

13. You go to Mrs. Smith’s house and are unable to gain access to her house. Walking to a window you see that she is on the floor not moving. What is the first thing you should do? Call the Agency. Go to a neighbor's house Call 911

14. If a client falls you should not move them unless: You are strong enough. There is immediate danger. They ask you to.

15. What is the most important document that should be in all client’s records? Time sheet/service sheet. Service plan documents The client’s name on each page of the recipient’s record. All of the above.

16. Each entry in the health service record must contain: The date on which each entry was made. Items in the bathroom. What the conversation was about.

17. You overhear a fellow employee talking about how they lost their temper with their client, MR. Baker. What do you do? Confront them. Tell every other employee what you just overheard. Report it to a superior immediately.

18. During your service to Mr. Jones, you notice his eldest daughter physically abusing him. You should: Tell her to stop. Physically restrain the daughter. When she stops take the client to the hospital. Call 911 and then your Agency.

19. If a client you care for must rely on others for help with their daily life, they may feel frustrated and helpless at times. This may cause a behavioral change. What is one way to help the client cope? Ask them if they want to talk about what is angering them. Tell them to get over it. Give them a bath to calm down.

20. Mrs. Bradford is very agitated today and is making angry demands. What should you do? Remain calm, speak slowly and clearly. Make an effort to respect their demands. Tell them “It’s no big deal”. Both ‘A’ and ‘B’.

21. If a client is unable to bathe themselves how often should you do it? Everyday Only as needed Once a month

22. You should be flexible when it comes to what a client wants to wear. True False

23. Why is it important to put the client’s dentures in their mouth before shaving? So that hair doesn’t get into their mouth. It’s a smoother surface. Neither ‘A’ or ‘B’.

24. Mrs. Farris is too sick to get out of bed. She only gets out of the bed to get into her wheelchair. This puts her at risk for pressure ulcers or “bed sores”. What is one way to prevent these? Make sure she is eating a healthy diet. Keep her skin clean and dry. Use disposable bed pads/liners. All of the above

25. When it comes to a client’s mouth you should always do the following except: Clean teeth at least once a day. Remove dentures for cleaning and store in liquid when out of the mouth. If their dentures are cracked throw them out.

26. Walking or moving from one place to another is beneficial because: It relieves stress. You won’t have to supervise the client at much. The client won’t be as hungry.

27. Walking behind and to one side of the client during ambulation is essential to those that have trouble walking on their own. Be sure to always support their weaker side if applicable. True False

28. When preparing a meal for your client you should always use fresh whole foods. Why? It is easier to digest It's a healthier choice Both 'A' and 'B'.

29. You are beginning to notice that Mr. Dobb is losing his appetite. What should you do? Start giving him fast food choices. Tell a superior immediately. Just ignore it.

30. Miss Rosa can no longer go to the bathroom by herself. You should do the following: Remove all of the rugs in the bathroom. Make sure the lights are on in the hallway and bathroom. Suggest going to the bathroom on a frequent schedule. All of the above

31. If a client occasionally has accidents, you should leave them in their soiled clothes to teach them a lesson? True False

32. All of these are the ‘6 Rights’ rules except: Right Region Right Dosage Form Right Dose Right Time Right Drug

33. Keeping medications in a cool, dry place will prevent any heat or humidity from harming any drugs? True False

34. Why is assisting clients with their medications one of the most important things you do? The correct medications are taken at the correct time. You can count the pills left. You can see what kind of medication is being taken.

Call us today to learn more about our referral program!

Call us today to learn more about our referral program!

Competency Evaluation Program Test